Priority Care for Your
Home & Office Devices
Get rapid B2B IT infrastructure maintenance and doorstep hardware services across Hyderabad with Techne's trusted membership plans.
Choose Your Membership
Save money and get instant doorstep service whenever you need support in Hyderabad.
Techne Lite
Standard diagnostic visit and fundamental desktop/laptop care.
- 1 Desktop/Laptop Covered
- 2 System Diagnostics Sessions
- Remote Desktop Support
- Standard Phone Consultations
- Same-day Priority Visit
- Waived Visit Charges
Home Shield
Complete coverage best for family homes with multiple devices.
- Up to 2 Devices Covered
- 2 Free Annual Maintenance Visits
- Reduced Visit Fees (Only ₹99/-)
- Unlimited Remote Assistance
- Same-day Priority Scheduling
- Free Spare Part Replacement
Family Gold
Full priority coverage with waived charges & software setup.
- Up to 4 Devices Covered
- 4 Free Annual Maintenance Visits
- Waived On-site Visit Charges
- Free OS & Software Setup
- 10% Discount on Spare Parts
- 4-Hour Response SLA
Custom Annual IT Maintenance
Need a customized IT AMC contract for over 20+ machines or specialized servers? Let's design a plan tailored to your infrastructure.
Compare Plan Benefits
Review all Red-tier priority membership features side-by-side.
| Features & Service Specs | Techne Lite | Home Shield | Family Gold | Biz Starter | Biz Enterprise |
|---|---|---|---|---|---|
| Covered Devices | 1 PC / Laptop | 2 PCs / Laptops | Up to 4 Devices | 5 Workstations | Unlimited |
| On-Site Visits | Chargeable | 2 Free, then ₹99 | Waived (Unlimited) | 5 Free Visits | Waived (Unlimited) |
| Response SLA | Next Day | Same Day | Within 4 Hours | Within 4 Hours | Within 1 Hour |
| Remote Desktop Support | 2 sessions / Qtr | Unlimited | Unlimited | Unlimited | Priority 24/7 |
| OS & Software Setup | |||||
| Network & Router Configuration | |||||
| Hardware Parts Discount | 0% | 5% Off | 10% Off | 10% Off | 15% Off |
| Dedicated Account Manager |
Red Help Desk
Common questions about our priority membership support plans.
How do I use my membership?
Simply call us or use the online booking form. Our system identifies you as a Red Member and moves your ticket to the top of the queue.
Can I transfer my plan?
Memberships are tied to your phone number and address. If you move within Hyderabad, we easily update your details.
What covers spare parts?
The membership covers technical service labor and diagnostics. Any physical components needed (e.g., SSD, keyboard, battery) are billed separately with your member discount.
Is there a joining fee?
No extra fees! The amount mentioned on the plan is all-inclusive for the active duration of your membership.