Terms & Conditions

techne company – Terms & Conditions – Supply of Services & Goods

Techne Company , with its registered address at Boost Hotel Line, Sri Venkateswara Nilayam, Chilakalaguda 500061, and its principal place of business at Hyderabad, and its affiliates to our supply of services and goods to you (Agreement). All references to: (a) “you” means the individual or business customer requesting the services and / or goods from us; (b) “we”, “our” or “us” means techne company online services “services” means the services we provide to you as described on our website and as further described in this Agreement, including on-site services and remote services; “goods” means all products and other goods (including software) supplied by us to you, and “website” means technecompany.com

By using the Services, you affirm that you have full legal capacity and authority to agree to and be bound by these Terms. If you are representing another person or entity, you confirm that you have the necessary power and authority to bind them to these Terms

Terms of Service Welcome techene Company! These Terms govern your use of our services, accessible through our website (https://www.technecompany.com) or the techne Company mobile app (referred to collectively as the "Platform"). By accessing or using our Platform, you agree to abide by these Terms.Services and PlatformOur services, available through the Platform, are governed by these Terms. This includes any services provided directly through the Platform.Privacy PolicyYour privacy is important to us. Please review our Privacy Policy (https://www.technecompany.com/privacy-policy) to understand how we collect, use, and protect your personal information. By using our Platform, you consent to the practices outlined in the Privacy Policy.Supplemental TermsIn addition to these Terms and the Privacy Policy, we may provide supplemental terms, guidelines, policies, and disclaimers ("Supplemental Terms") from time to time. These Supplemental Terms are integral to these Terms.PrecedenceIn case of any conflict between these Terms and any Supplemental Terms related to specific services, the Supplemental Terms will take precedence.

1. Purchasing services from us

You may purchase services from us as follows:

(a) On demand – see clause 1.1;
(b) Support pack (prepaid hours) – see clause 1.2; or
(c) technecompany.com Subscription (12 months) – see clause 1.3.

Repair Notice: Where our services involve repairing your goods, please be aware that:

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods; and.
The repair of your goods may result in the loss of any user-generated data. Please ensure that you have made a copy of any data saved on your goods.
Service Provision: The Platform provided by TC allows you to schedule various home-based services offered by independent third-party service providers ("Service Professionals"). TC facilitates payments to these Service Professionals for their rendered services and also collects payments on their behalf.
Pro Services: The services provided by Service Professionals are referred to as "Pro Services." It's important to note that TC does not directly provide these services and bears no responsibility for their provision. Service Professionals are solely accountable for the Pro Services they offer through the Platform.
Platform Usage: The Platform is designated for your personal, non-commercial use within India, unless otherwise agreed upon in a separate agreement. If you use the Services or Pro Services outside of India, you agree to abide by the applicable TC terms and conditions for that jurisdiction.
Branding: The Services are offered under various brands owned by or licensed to TC and its affiliates.
Communication: TC may send you text messages, emails, or WhatsApp messages related to your bookings, service utilization, or promotional activities. While you can opt out of receiving these messages, doing so may affect TC's ability to provide Services to you.
Identification Requirements: In some cases, you may need to provide identification proof to access Services or Pro Services. Failure to comply may result in your inability to use the Services.

1.1 On Demand

(a) We will perform the services and supply the goods specified in the booking confirmation email
at the rates specified in that booking confirmation email.

(b) On-Demand requests are for on-site support only. At our discretion, however, we may
temporarily elect to extend it to remote support (e.g. during Covid-19 social distancing restrictions).

1.2 Account Creation

(a) To use the services, you need to make an account on our website or app. You might need to give us some information like your phone number. You have to be at least 18 years old to make an account.

(b) You promise that all the information you give us for your account is true and correct. If any of your information changes, you need to update it on our website or app.

(c) It's your job to keep your account safe and secret. If you think someone else knows your account details or if there's any unauthorized use of your account, you need to tell us right away.

(d) You're responsible for everything that happens with your account, even if someone else uses it without your permission. We're not responsible if someone gets into your account without permission.

(e) You agree to get messages from us about things like payment requests, information about our services, special offers, and anything else related to our services.

1.2.1 Content created by users.

(a) Our website or app lets people with accounts post comments, reviews, suggestions, feedback, or other stuff ("User Content").

(b) Sometimes, we might ask you for reviews about the service providers. They might also give reviews about you. You can't lie in these reviews. We'll use these reviews to make sure our platform is working well. If we think you're not using the platform correctly, we can cancel your account.

(c) You give us permission to use the stuff you post on our platform. We can use it to make our platform work and to promote our services. We can also use it if we need to show it to a court.

(d) You agree not to complain about how we use the stuff you post.

(e) We can remove or restrict access to anything you post if we think it breaks these rules, without telling you.

1.2.2 Permission to utilize data.

(a) You agree that we can collect and use your personal information as explained in our Privacy Policy, which you can read at https://www.technecompany.com/privacy-policy. The policy tells you what types of personal information we collect and how we use it.

(b) Besides any permission you give us in the Privacy Policy, you also agree that we can share your information with our partners or other service providers. We may use your information to improve our services, analyze trends, create statistics, offer new deals, and make your experience better.

(c) If the law requires us to, we may have to share your information with the police or the government for criminal or civil investigations. You agree that we have the right to share your information in these cases.

1.2.3 Booking's

(a) Orders: You can use our platform to book different Pro Services at a time that works for you based on available slots. To book a service, follow the instructions on the platform and give the necessary information. We try our best to find a Service Professional who can do the job at your requested time. If we can't find someone for that time slot, we will contact you to arrange another time.

(b) Confirmation: After you make a request, we will confirm the booking by SMS, email, or push notification. Once your booking is confirmed, you will need to pay as per the terms or as shown on the platform. You will get another confirmation via App, SMS, email, or push notification when a Service Professional is assigned.

(c) Cancellations: If you cancel your booking before it is confirmed on the platform, you won't be charged. Our cancellation policy explains any fees that apply if you cancel.

(d) Substitution: If the selected Service Professional is unavailable or cancels, we will offer you another Service Professional from our list of registered professionals.

1.2.4 Pricing, Fees, and Payment Terms

(1) Techne company has the right to charge you for the services you use or any extra features you choose on the platform.

(2) Charges and Fees for Services:

(a) For Pro Services you book through the platform, you need to pay the Service Professional the amount shown at booking, plus any extra services you use, out-of-pocket expenses, and the cost of any goods needed for the service ("Charges"). Techne company may also charge you a convenience fee for booking and transferring payments ("Fees"). Your final bill might include extra charges like a safety fee, warranty fee, insurance fee, or Service Professional welfare fee.

(b) Techne company will tell you the Charges, Fees, and payment methods at the time of booking. You can usually pay by credit card, debit card, net banking, wallet, UPI, or cash when the service is done. Techne company can change or limit payment methods. If you pay by" cash upon completion," you must pay both Charges and Fees to the Service Professional.

(d) Charges go to the Service Professionals, and Techne company acts as an agent to collect and transfer these amounts to them.

(e) All Charges and Fees include applicable taxes.

(f) Techne company can change Charges and Fees at any time. Changes won't affect bookings confirmed before the new Fees are posted.

(g) Charges and Fees are final and non-refundable unless Techne company or the law says otherwise. You might be entitled to a refund if the services fail.

(h) Charges and Fees may be higher in certain areas during high demand. Techne company will try to inform you, but you are responsible for paying these fees even if you weren't aware of them.

(3) Payment Processors: We may use a third-party to process payments. Payment processing follows their terms and policies, and Techne company is not responsible for any errors. If a payment fails, refunds will be handled by the payment processor.

(4) Cancellation: You can cancel your service request before the Service Professional arrives, but you might be charged a cancellation fee according to Techne company's policy. Techne company can also charge taxes on the cancellation fee.

(5) Subscriptions: Techne company might offer subscription packages that provide extra benefits like discounts on services. These packages will have additional terms and conditions.

(6) Tips: Techne company does not include tips in your payment. You can give a tip to the Service Professional, but it's not required. Tips are voluntary.

1.3 techne company subscription

You may elect to take up a 12 month techne company subscription (Subscription). The following
terms apply:

(a) Subscription Term: Your Subscription commences on the day that you sign up for techne company and
continues for 12 months (Subscription Term).

(b) Automatic Renewal: To ensure any security protections included in your cover (such as critical security
emails and security software updates) do not unknowingly lapse and leave you exposed, and so that your
remote support continues to be available when you need it, your Subscription Term will automatically renew
on its expiry date for a further 12 months, unless you give us at least three (3) days prior written notice.
We will give you reasonable notice by email leading up to your renewal date (to the email address you
provide to us – which you should keep updated) reminding you that you may cancel the auto-renewal (if you
feel continued protection is no longer needed).
Each auto-renewal will be considered a new Subscription Term for the purposes of this Agreement (including
for calculation of early termination fees).

(c) Age, Location & Authority: You must be at least 18 years of age and located in Australia to subscribe to
the services. If you are subscribing on behalf of a business, you warrant that you have full authority to enter
into this Agreement on behalf of the business.

(d) Subscription Fees & Cover: The details of your Subscription (including relevant Subscription fees and
cover / benefits) are set out below and vary depending on whether you are an individual / domestic
customer (Consumer Member) or a business / corporate customer (Business Member)

2. Business Hours

2.1 We provide our services during the following hours (Business Hours). All hours are Indian Standard Time, regardless of your location in Hyderabad:

a) Remote support:

Monday to Friday: 8am to 9pm
Saturdays: 8am – 5pm
Sunday: 9am to 6pm on Sundays
Public Holidays: Sunday hours apply to all public holidays.

(b) On-site support:

The same Business Hours above also apply for on-site support, except that:

Monday to Friday support is provided from 8am to 8pm.
No additional surcharge for on-site support on Saturdays, Sundays and Public Holidays.

3.2 Cancellation Charges (if less than 24 hours’ notice)

If you give us less than twenty-four (24) hours’ notice to cancel any on-site service bookings:

(a) we may charge you a cancellation fee equal to what you would have been charged for the first hour of on-site service (to reimburse us for the loss and expense caused);

(b) the cancellation fee will be charged to your credit card / bank account at the time of cancellation; and

(c) a credit equal to the cancellation charge will be applied to your account and will be valid for 5 years. If you book another on-site service in the next 5 years, this credit will be applied against the fees payable for that on-site service. It may not, however, be used as a credit against any further cancellation fees payable.

For example, if you are a Consumer Member (under a 12-month Subscription) and give us less than 24 hours’ notice to cancel an on-site call out, we will charge your credit card / bank account for 25%. But if you subsequently book an on-site service in the next 5 years, 25% will be deducted from the future on-site service fee (as an account credit).

3.3 Service Areas:To receive on-site services, you must be within a service area designated on our website.

3.4 Your On-Site Service obligations

(a) You must ensure that a person of at least 18 years of age is present for the duration of the provision of on-site services.

(b) You must provide our technicians who provide on-site services with:

access to the areas of your premises necessary to provide services;

access to your computer;

a safe working environment and working space; and

electrical power and internet access (where applicable).

(c) If the services involve the installation of software, then you must provide our technicians with the installation disks for your operating system or software along with a product key for this software.

(d) You must back up all software, data and files that are stored on your computer and/or on any other storage devices you may have prior to the arrival of the techne company technician.

(e) You agree to comply with all relevant policies and procedures we advise from time to time on our website.

(f) You must ensure you do not cause any harm or injury to our on-site technicians.

3.6 Set-up Service

Where we provide you with on-site technology set-up services.

the following additional terms apply:

(a) Computers – setup will include:

Set up of system configuration and user accounts;
Perform system updates;
Connect to your Wi-Fi and a printer (provided that your Wi-Fi network must already be configured and available, and your printer must already be configured and connected to the Wi-Fi network);
Configure security & antivirus software, and install Microsoft Office & one other software. This will involve installing trial versions of software will be installed unless you have purchased a license or subscription. A high speed internet connection is required for software that requires download; and
Set up email client.

4. Remote services

4.1 Your Remote Service obligations

Where we provide you with remote services, you must:

(a) backup all of your data before you call us for your assistance;

(b) if you are a techne company Subscription customer, provide your subscription details when you ring us to request techne company services;

(d) have legitimate copies of all software as well as all installation disks/media and product keys ready to use when you ring us about a problem.

5. Your warranties, authorizations and acknowledgements

5.1 No third party infringement

You warrant that: (a) you are the owner or authorized licensee of all software, data, media, PCs/laptops and other equipment which you ask us to access, repair, or install for you, and (b) providing our services in relation to those things does not violate any third party rights.

5.2 Access to your PC/laptop, systems, and data

You consent and authorize us to:

(a) access your nominated PC / laptop in order to provide our services.

(b) access, modify, reproduce and/or temporarily impair your data, systems, programs or electronic communications to the extent necessary to carry out the services.

5.3 Your Data backup obligation

You are responsible for ensuring your data, software, and media is backed up prior to us accessing your systems or technology to provide our services. We are not being responsible at any time for any data loss, alteration, or corruption of any such data, software or media.

5.4 Acknowledgements and disclaimers

You acknowledge that to the extent permitted by law (including the hyderabad Consumer Law):

(a) Timeframes are estimates only (other than our same-day guarantee, any period or date for delivery of goods or provision of services stated by us is an estimate only. We will use our best endeavors to meet any estimated dates for delivery of the goods or completion of the services and provide you with as much notice as possible of any expected delays).

(b) On-site support – return to base for difficult problems (it may not be possible to resolve all problems via an on-site service. In particularly difficult cases, we may (with your permission) need to take your system to our base or third-party premises for diagnosis and repair. We will exercise all due care while in possession of your equipment to ensure that no loss or damage occurs).

(c) Recommendations for upgrades/replacements (in providing the services and goods to you, we may identify that the solution to your problem is to upgrade or replace your software or hardware. In that case, you acknowledge that we have met our commitment to you by providing you with a solution to your problem, whether or not you choose to implement that solution).

(d) No guarantee that all issues will be identified (while we use our best efforts to identify issues with your software and hardware (including where we provide access to an “alerts and monitoring” system as part of techne company Subscription), given the nature of technology, you acknowledge that we do not guarantee that all problems or security threats will be identified).

(e) Final solution may differ from initial diagnosis (as computers are complicated and sometimes problems are more deeply rooted or complicated than initially diagnosed, our final proposed solution may be different from the initial diagnosis).

(f) Not all issues can be resolved by remote support (you acknowledge that some problems cannot be fixed over the telephone or by remote system access, and may require on-site support).

(g) Failure to follow our instructions or advice (you agree that we are not liable for any loss or damage that results from your failure to follow our instructions, recommendations, or advice).

6 Payment

6.1 Support pack fees are payable by you at the time of purchase.

6.2 On-site service fees and other fees (e.g. repairs) are payable by you immediately on completion of services.

6.3 All fees are payable by debiting the relevant credit/debit card or bank account provided by you at the time of booking or purchase.

6.4 Unless otherwise stated, all fees are exclusive tax of GST. If a party is liable to pay for a Taxable Supply, it will also pay the amount of any GST in respect of the Taxable Supply. “Taxable Supply” and “GST” have the meaning given in A New Tax System (Goods and Services Tax) .

7 Fair Play Policy (Subscriptions)

7.1 If you are a Subscription customer, you must not use the services in a way that is excessive, unreasonable, or fraudulent, or that disrupts or impedes our ability to provide services to other customers. The services should only be used for your reasonable and genuine personal or business needs (as applicable to your membership type).

7.2 In addition to the above, you must not:

(a) make multiple remote service requests caused by a lack of regular maintenance;

(b) make repeat remote service requests caused by your failure to act on our recommendations; or

(c) attempt to make the services available beyond the Supported Devices or to persons who are not subscribed to the services.

8 Privacy:

We will comply with the Privacy Act and act in accordance with our Privacy Policy which can be viewed at www. technecompany.com/legal-stuff/privacy-policy.

9 Liability

9.1 Consumer Laws

Our goods and services come with guarantees that cannot be excluded under the Consumer Law. For major failures with the service, you are entitled:

to cancel your service contract with us, and
to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

9.2 To the extent permitted by law (including the Indian Consumer Law), our liability to you (whether arising in contract, negligence or otherwise) is limited to (at our option):

(a) in relation to goods:

the replacement of your goods or the supply of equivalent goods;
the payment of the cost of replacing your Product or of the supply of an equivalent Product; or
refunding the amount of your order, and

(b) in relation to services:

supplying of the services again; or
payment of the cost of having the services supplied again.

The above limitation, however, will not apply to our liability for death, personal injury or tangible property damage directly caused by our gross negligence.

9.3 You agree that, to the extent permitted by law (including the Consumer Law), we will not be liable to you (whether in contract, negligence or otherwise) for any:

interruption of business;
loss of revenue, profits or business reputation;
delays or service disruptions (other than our same day guarantee);
loss, alteration or corruption of data, software, or media;
viruses or system failures; or
events beyond our reasonable control.

9.4 We are also not liable to the extent of any loss:

(a) is caused by you (for example, through your negligence or breach of contract);

(b) results from your failure to follow our advice or reasonable directions or to take reasonable steps to avoid or minimize your loss.

9.5 Indemnity

You agree to indemnify us, our technicians, and our related entities, including Officeworks Ltd, employees, and agents, and hold us each harmless from any loss, damage, costs (including reasonable legal costs), or expense which arises from your breach of this Agreement, including but not limited to your non-payment of any fees or charges applicable to your booking, service or subscription, a breach of your on-site, remote service or data back-up obligations infringement by you of third-party rights breach of Fair Play Policy, our reliance on any warranty, authorisation or consent, or acknowledgment provided under this Agreement or in connection with our service, or any negligent, wrongful, illegal or fraudulent act or omission by you, any unauthorized use of your subscription, support pack or credit account caused by your wrongful act or omission, except to the extent that liability is caused by our gross negligence.

10 Termination& Suspension

10.1 A party may terminate this Agreement immediately on written notice to the other if: (a) the other party breaches a term of this agreement which is not capable of remedy; or (b) where the breach is capable of remedy, the other party fails to remedy the breach within 10 days of written notice of the breach.

10.2 We may suspend the services at any time to the extent we reasonably believe necessary due to your breach of this Agreement (including suspending services where you fail to pay fees when due), or in order to prevent any damage to or misuse of our services or systems.

11 Changes to Terms

11.1 We may change the terms of this Agreement from time to time (by updating this Agreement on our website), provided that:

(a) techne company Cover Subscriptions: If you are a UrbanTechne.com Cover Subscription customer: (i) these changes will not apply to your current Subscription Term, but only to your next Subscription Term; and (ii) If we change the fees or services in a way that is detrimental you, we will notify you by email prior to commencement of your next Subscription Term (to allow you an opportunity to cancel your Subscription if you do not agree).

(b) Support Packs: In relation to Support Packs (pre-paid hours), these changes will not apply until your current Support Pack has expired or been used;

(c) On-Demand customers: For other customers (not Subscription or Support Packs), these changes will take effect as soon as they are made and apply to all renew service requests.

11.2 Notwithstanding the above, nothing prevents us:

(a) changing policies and procedures associated with this Agreement (e.g. on-site Covid-19 procedures) where reasonably required in the circumstances; or

(b) to make urgent changes to this Agreement that are required by law, or reasonably necessary for security or technical reasons or to prevent fraud or misuse of the services (including the Fair Play policy).

11.3 You acknowledge that we may withdraw service offerings from time to time. Where this impacts your current Subscriptions or Support Packs, we will: (a) provide you with a pro-rata refund of any unused pre-paid fees (having regard to unused Support Pack hours, or remaining months in your Subscription Term); and (b) endeavour to provide you with reasonable advance notice of such service / offering withdrawals.

12 Notices, Feedback and Information

(a) (Notices) You agree that any notices or other communications may be provided to you by email (to the email address you have provided to us as part of the registration process). You must promptly notify us if you change your email address. You may send notifications to us via support@technecompany.com.

(b) We welcome your feedback. It helps us improve! You agree that we may use any written feedback you provide to us on our website and otherwise for marketing purposes without needing to obtain your further consent to do so.

15 General terms

(a) Assignment – You must not assign this Agreement (or any Subscriptions or Support Packs), except with our prior written consent.

(b) Waiver – A failure or delay in exercising any right, power or remedy does not operate as a waiver.

(c) Severability – If any part of these terms is illegal or unenforceable, it will be severed from these terms and the remaining terms will continue in full force and effect.

(d) Survival – Any provision of this Agreement which is by its nature a continuing obligation will survive termination of this Agreement.

(e) Interpretation – A word importing the singular includes the plural and vice versa, and references to “including” shall be construed as “including, without limitation.

3. Customer Behavior

(a) techne company does not allow discrimination against Service Professionals based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age, or any other protected characteristic. Discrimination includes refusing services for these reasons.

(b) We ask that you treat all Service Professionals with courtesy and respect, and provide a safe, clean, and suitable place for them to do their work. Service Professionals can refuse to do the job if the location is not safe, clean, or appropriate, or if you treat them rudely, disrespectfully, abusively, or inappropriately. If you behave this way, we may restrict or stop your access to our services.

(c) You are responsible if you discriminate against Service Professionals or fail to provide a safe, clean, and suitable location for them to work. You must also tell techne company and the Service Professional about any information that could affect their ability to do the job or their health, safety, or well-being.

(d) If a Service Professional behaves rudely, disrespectfully, abusively, inappropriately, or breaks the law, you must report it to support@technecompany.com as soon as possible, but no later than 48 hours after the incident.

4.Third Party Services

(a) The platform may have services, content, documents, and information from third parties ("Third Party Services") and links to these services. You understand that Third Party Services are the responsibility of the third party that created or provided them, and you use these services at your own risk.

(b) We do not make any promises or accept any responsibility for Third Party Services, including their accuracy or completeness. If you use a Third Party Service, you must follow the terms and privacy policy of the third party that provides it. All intellectual property rights for Third Party Services belong to the respective third parties.

5.Your Duties or Your Responsibilities.

(a) You promise that all information you provide about the Services is complete, true, and correct when you agree to these Terms, and will remain so while you use the Services and/or Pro Services. If any information changes, you must inform us immediately. We are not responsible for any loss or damage you suffer if the information you provide is incorrect, incomplete, or misleading, or if you fail to disclose important facts.

(b) You must cooperate with us if any legal action is taken against us due to your failure to follow these Terms.

(1) You own all intellectual property rights or have permission to use and share the User Content.

(2) You are responsible for all activities and User Content on your account.

(3i) The User Content does not break any agreements you have.

(4) The User Content does not infringe on anyone's intellectual property or privacy rights.

(5) The User Content does not contain viruses or harmful content.

(6) The User Content does not violate any third party rights.

(7) The User Content does not include anything you don’t have rights to, or that threatens India’s security, public order, or friendly relations with other countries, or is defamatory, harmful, discriminatory, or otherwise offensive.

(d) You must use the Services only as allowed by these Terms. Specifically, you must not:

(1) Infringe on any intellectual property rights.

(2) Copy, display, distribute, modify, publish, reproduce, or store the Services except as allowed.

(3i) Use the Services to send harmful software.

(4) Use automated systems to monitor or copy the Services.

(5) Systematically retrieve content to create a collection or database.

(6) Use the Services for illegal, fraudulent, or malicious activities.

(7) Decompile, reverse engineer, or disassemble the Services.

(8) Link to, mirror, or frame any part of the Services.

(9) Violate any laws.

(e) You promise not to engage in any activity that disrupts the Services.

(f) You must not try to gain unauthorized access to any part of the Services, our systems, or networks.

(g) You must not try to hire a Service Professional directly, bypassing the platform, or encourage them to leave the platform. This is to protect the privacy and security of the Service Professionals. You agree that this rule is fair and necessary.

6.ower creations property.

(a) We own or have the rights to all parts of the Services, including any intellectual property related to them. We give you a limited, non-exclusive license to use the Services as long as you follow these Terms and our instructions. Any rights not specifically given to you are kept by us or our licensors.

(b) If you give us suggestions or feedback about the Services, we can use, copy, share, publish, and distribute that feedback without paying you, acknowledging you, getting your permission, or any other limitations.

(c) Unless specifically mentioned in these Terms, you do not get any rights or licenses to our or any third party’s intellectual property.

7.Validity and Cancellation.

(a) These Terms stay in effect until they are ended according to the rules here.

(b) We can limit, deactivate, or stop your access to the Services, or parts of them, immediately at our discretion if:

(i) You break any rules in these Terms,

(ii) You stop being a user of our Services,

(iii) You do not, or are likely not to, meet the legal requirements or our standards to use the Services,

(iv) You break the Community Guidelines,

(v) We give you 30 days’ written notice, or

(vi) There is any legitimate business, legal, or regulatory reason.

(d) When these Terms end:

(i) Your account will expire,

(ii) The Services will stop working, and

(iii) These Terms will end, except for the parts that are meant to continue after termination.

8. Limitations and Guarantees.

(a) The Services are provided "as is" without any type of warranty, including implied warranties of title, non-infringement, merchantability, or fitness for a specific purpose. We do not guarantee that the Services will meet your needs or expectations.

(b) No advice or information you get from us, whether spoken or written, creates any warranty not stated in these Terms.

(d) You understand that we only connect you with Service Professionals and are not responsible for any obligations not mentioned in these Terms. We are not responsible for booking fulfillment, the performance of services by Service Professionals, or any damage they may cause. When you book services through our Platform, you are making a contract with the Service Provider, and we are not responsible for their performance.

(e) If you get services from a Service Professional independently, you do so at your own risk and give up any rights under these Terms.

(f) We do not guarantee the reliability, quality, or suitability of the Service Professionals.

(g) You accept full responsibility for any consequences from using the Services and agree that we have no liability in this regard.

(h) We will manage a complaints system for Service Professionals in a reasonable manner as required by law.

(i) To the fullest extent allowed by law, we, our affiliates, and related parties, are not liable for any loss or damage due to:

(i) Your use or inability to use the Services or Pro Services,

(ii) Defects, interruptions, or delays in the Services, communication failures, theft, destruction, or unauthorized access to our systems,

(iii) The Services not working for any period of time,

(iv) The loss of any user content or data.

(j) We, our officers, directors, employees, contractors, agents, licensors, partners, or suppliers are not liable for any damages, including lost business opportunities, lost revenues, or anticipated profits, even if we were advised of the possibility of such damages, related to these Terms, the Services or Pro Services, your use or inability to use the Services or Pro Services, or interactions with other users.

(k) Our liability is limited to the commission we receive for a particular booking on the Platform, with a maximum total liability of INR 5,000 (Rupees five Thousand).

(l) These Terms do not exclude or limit any warranty implied by law that cannot be excluded or limited.

9 Coverage.

You will protect and defend us, our parent companies, subsidiaries, affiliates, and our officers, employees, directors, agents, and representatives, from any claims, demands, lawsuits, losses, liabilities, damages, and costs (including all settlements and attorneys' fees), that result from your use of the Services or Pro Services, your violation of these Terms, or any violation of these Terms by someone using your Account.

10 Additional clauses.

(a) Changes to Terms: We can change these Terms anytime, and the changes are effective immediately when posted on the Platform. You need to review the Terms regularly for updates. If you keep using the Platform after the changes are posted, it means you accept the new Terms.

(b) Modification to the Services: We can add, change, or stop any part of the Services at any time, temporarily or permanently, with or without reason. We are not responsible for any changes, suspension, or discontinuation of the Services.

(c) Severability: If any part of these Terms is found to be illegal or unenforceable by a court, the rest of the Terms will still apply. If a part of the illegal or unenforceable term can be removed to make it legal and enforceable, that part will be removed, and the rest will still apply, unless this changes the clear intention of the term, in which case the entire term will be removed.

(d) Assignment: You cannot give or transfer your rights or responsibilities under these Terms, or your Account, to anyone else without our written permission. We can decide to give permission or not. We can transfer our rights to any of our affiliates, subsidiaries, parent companies, or any successor or third party without notifying you.

(e) Notices: Any important notices to us (not routine communications) should be sent to support@technecompany.com.

(f) Third Party Rights: No one else has any rights to enforce any part of these Terms.

(g) Force Majeure: We are not responsible if we cannot perform our obligations due to events beyond our control, like strikes, utility or network failures, natural disasters, war, riots, civil unrest, damage, or legal/governmental orders.